SBI Cards Negligent on Fraudulent Transactions – What are Customers Rights ?

We were the first in India to knock the doors of RBI and get to know what are the Rights of Customers / Consumers in case of fraudulent transactions on credit card. Since then we have advised hundreds of needy consumers. A reader of our Advisory Services who has followed our instructions in disputing with […]

Skimming Fraud – HDFC Replacing Merchant Terminals – What about Malware Infected Retailers ?

HDFC Credit Cards, India’s Largest Issuer of VISA & MasterCard Credit Cards, with a portfolio of 6.4 Mn customers, in its internal investigation has found few Merchant Terminals where security was compromised and is thus replacing the same with newer ones. The Bank did not share the number of swiping machines that will be replaced. […]