We were the first in India to knock the doors of RBI and get to know what are the Rights of Customers / Consumers in case of fraudulent transactions on credit card. Since then we have advised hundreds of needy consumers. A reader of our Advisory Services who has followed our instructions in disputing with SBI Cards on fraudulent transaction shares his plight that despite many efforts SBI is unwilling to investigate his matter and simply wants him to pay while they let go Thousands of Crores from balance sheet to Filthy Businessmen like
HDFC Credit Cards, India’s Largest Issuer of VISA & MasterCard Credit Cards, with a portfolio of 6.4 Mn customers, in its internal investigation has found few Merchant Terminals where security was compromised and is thus replacing the same with newer ones. The Bank did not share the number of swiping machines that will be replaced. HDFC Bank has an installed base of 250,000 merchant terminals across India.
Skimming is the process of extracting Customer & Credit Card information stored on the Magnetic Stripe of the Card. Cards equipped with Chips are far more secure and