Archive for the 'SBI Card' Category

How Credit / Debit Cards evolved to the Forefront of Payment System in India ?

Major players entered the Indian Plastic Money – Credit / Debit Card race only in 2002-03, even though the industry began as early as 1992. The first leg of growth took place during 2003-08. The introduction of lifetime free cards, coupled with an absence of credit bureaus, had dire consequences that played out during the […]

IVR Fraud Advisory – Intouch Concepts / MedCare India

In the last 2 years we have seen increasing number of Frauds that has happened with SBI Credit Card Consumers. We first alerted our readers about the IVR Credit Card Fraud in Nov-2013 and since then it has only grown as you can read here about SaporDeals and again here on SBI Cards. Today a […]

SBI Raising Bills on Credit Card Never Delivered

A reader of our Financial Planning and Consumer Advisory Services has written his plight on how SBI GE Credit Cards division has duped him. The intent is to serve this as caution advisory on Banking Practices in violation of the RBI Guidelines. SBI has started sending me statements charging fines on fines for the credit […]

Why Can’t RBI Have Clear Laws on Late Fees / Over Limit Fees ?

The Indian Banking Regulator – RBI publishes Master Circular for Credit Card Operations in India binding on the Banks / Financial Institutions. However, there are lot of shortcomings in the Notification especially when it comes to Late fees / Over Limit Fee levy. RBI without going into the details just asks the Bank to be […]

Why SBI Cards Refusing to Investigate Fraud / Disputed Credit Charges?

A reader of our Esteemed Advisory Services is a victim of Fraud by SBI Credit Cards division to which he has disputed and appealed the case. However, SBI Cards is unwilling to investigate the case even though they have acknowledged payment to a non-existing company [company just on paper]. There are several mistakes on part […]

SBI Cards Negligent on Fraudulent Transactions – What are Customers Rights ?

We were the first in India to knock the doors of RBI and get to know what are the Rights of Customers / Consumers in case of fraudulent transactions on credit card. Since then we have advised hundreds of needy consumers. A reader of our Advisory Services who has followed our instructions in disputing with […]