Why Can’t RBI Have Clear Laws on Late Fees / Over Limit Fees ?

Late Fee Over Limit Fee ScamThe Indian Banking Regulator – RBI publishes Master Circular for Credit Card Operations in India binding on the Banks / Financial Institutions. However, there are lot of shortcomings in the Notification especially when it comes to Late fees / Over Limit Fee levy. RBI without going into the details just asks the Bank to be Fair in its Practices and give Unilateral Powers to Banks without approving Card Members Agreement which changes quite often at the will & wish of the Bank. Most Banks Like HDFC & ICICI use Algorithms to maximize profits and this leads to Grievance in which Consumers are always at the receiving end. Let us discuss this with a case study of our reader who has enlightened his plight of

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Why SBI Cards Refusing to Investigate Fraud / Disputed Credit Charges?

SBI Cards FraudA reader of our Esteemed Advisory Services is a victim of Fraud by SBI Credit Cards division to which he has disputed and appealed the case. However, SBI Cards is unwilling to investigate the case even though they have acknowledged payment to a non-existing company [company just on paper]. There are several mistakes on part of the SBI Cards Division as well but they are not willing to accept the same. We’d like to share the same with you all so that you beware before disclosing Credit Card Data to unknown persons via Phone call or e-mail or Mobile SMS etc.

Ref: Interaction Id- 1-453717563 ‘CaseID=007-045-677′ Re: CaseID=006-773-425′ Re: Reg : CreditCard FraudComplaint(CreditCard No – 4317 XXXX XX84 6119)
I am in receipt of the reply

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SBI Cards Negligent on Fraudulent Transactions – What are Customers Rights ?

SBI Cards Negligence on FraudWe were the first in India to knock the doors of RBI and get to know what are the Rights of Customers / Consumers in case of fraudulent transactions on credit card. Since then we have advised hundreds of needy consumers. A reader of our Advisory Services who has followed our instructions in disputing with SBI Cards on fraudulent transaction shares his plight that despite many efforts SBI is unwilling to investigate his matter and simply wants him to pay while they let go Thousands of Crores from balance sheet to Filthy Businessmen like

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SaporDeals.Com Discount Card Fraud using Tele-Marketing with IVR

SaporDeals FraudIn Nov-2013, we alerted all our readers with the new kind of Credit Card fraud that is going on in India where your credit card details are divulged by you and essentially without full knowledge you authorize a transaction over the phone. A Reader of our website, Mr. Akhil Gupta writes to us on how he was victimized by SaporDeals.com a Fraudulent Discount Card Website. [73447.2]

I want to alert all readers that some part of my

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Anti Customer Service Attitude of SBI GE Credit Card – A Review

SBI Cards Anti Consumer MeasuresA reader of our Site Shares his Review on the SBI Cards as follows,[66720]

It has been almost a year now I am trying to contact SBI authorities for unblocking my SBI Credit Card with number 5241 8264 3405 6616 . The Calls at SBI Customer care are PUT ON HOLD for extra long hours. The response is too late and ruthless “you can try” The unfriendly and anti -customer attitude towards the customer by your executives. I am using ICICI, American Express, CITI Cards and Standard Chartered bank credit cards as well. With none of the banks I had this irritating and frustrating experience. They are so customer friendly & act on time. Here is the detailed description of all the ill experience I had with your bank:- First of all your CC number is not toll free and on contacting there it take us at least

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Fraudulent Purchase on SBI Credit Card – No Consumer Protection

SBI Card Frauds - Not investigated Despite so many checks to prevent fraudulent transactions, they are still rampant in India and this happens in the Card being present mode. One of our Reader Writes to us that, he is a customer of SBI GE Doctor Credit Card. [66334]

I want to inform you that there had been made a transaction of Rs 6999.00 on my SBI card 4317541049402012 on 10 august 2013. which I had not made and then immediately I request the SBI customer care help line no 18001801290 through phone on 11 august to block my card

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