Retail Loan Inquiries Improve + Delinquencies at FINTECH & NBFCS – CIBIL

In the COVID-19 pandemic times, retail credit inquiry volumes in October 2020 were 81% of last year October levels. Enquiry volumes have improved in home loans as well as Loan Against Properties (LAP). Auto and 2W loans have also seen rebound in volumes due to shift in consumer preferences. Personal loan volumes are yet to rebound impacted by fintechs-driven growth during the pre-Covid time. State owned PSU banks have been the earliest to recommence lending followed by private banks. NBFCs have seen much slower recovery. Further, semi-urban and rural have seen better rebound. For Sep 2020, PSU banks inquiry volumes are at 1.2X yoy whereas private banks are at ~0.9X and NBFCs at 0.6X. Although slow initially, credit cards are now showing better traction. PSU banks have shown better growth pick-up compared to

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