Credit Card Customer Care is Blind and Illiterate

It is not very uncommon experience to have bad customer service when the correspondence is by means of an e-mail. However, in case of ICICI Bank’s Credit Card division the customer service is worse. Looks like they are illiterate too.

We have in our possession an e-mail by one of high profile customer now working with Barclays Wealth-UK, who is frustrated and facing mental agony due to ICICI Bank’s 3rd rate Quality of Service. This customer has never received a Credit Card which ICICI Bank had sent to him in 2003. Recall the Read moreCredit Card Customer Care is Blind and Illiterate