Credit Card Default – Final Settlement Steps, How to

In the past few days, we have been receiving various queries on credit card defaults and delayed payments which has taken the payment obligation of the borrower to few Lakh rupees. If you are in the same situation as these guys are, here is what you have to do.

Update on 23-12-2009
Many complained that the Banks were unwilling to lend an ear to your settlement offers. So the first step now should be to contact BCSBI who will counsel you on how to get out of this debt trap.

Talk to the bank who issued the card and negotiate hard. Tell them you would like to pay off in good faith and ask for concession, yes put all your negotiation skills to work here. Once you both settle on some amount these are the steps you MUST and Should follow. [It is better to negotiate with the bank itself rather than the Goons / Goonda / the collection agent because Bank Pays to the Collection Agent commission as high as 15% of the recovered amount and he will haress you until you pay it to the bank because he is waiting for his comission]

  • Get a letter from the bank in which they mention “Final Settlement of Outstanding dues” with your complete name, address and credit card number on which you have defaulted
  • Make your payment by CROSSED CHEQUE only
  • As soon as the payment is done, close this credit card account by giving writing instructions saying w.r.t Final Settlement, I have cleared all the dues and want this account to be closed. [Keep a proof of closing this account, say banker stamps on the second copy of the lettr or send it by registered A.D]
  • Preserve all this documentation for the next 5 years, atleast.
  • Chances are the your name will be in the CIBIL defaulters list, give time of 6 months before you apply for another loan so that the bank clears your name off defaulters list.
  • Work and Plan your finances well before you opt for any other form of credit – card, personal Loan, auto loan etc
  • Next time when you apply for any kind of credit, if your name is still in the defaulters list, then you have every right to know on which account you have defaulted. If this is the same as the credit card account on which you have defaulted, then all those documents of Final Settlement, crossed Cheque payment will come in handy here. Attach attested photocopies and try to get your name cleared off the defaulters list. Don’t submit the originals you have.
  • Yes this is a painful process, but you have no choice.

What if Settlement Amount is as Large as Rs 500,000 [5 Lakh] ?
Hire a lawyer because the amount is large and in any case save all the documentation.

Should you have questions and comments, please feel free to ask.

Update:
Some Readers are Asking What if we are able to Pay in Full ?
In that case, obtain a letter stating “Full Outstanding Payment” from the Bank along with a statement reflecting the same. Then follow the same procedure for payment. Also note that 3 months from the payment your Credit Bureau must Reflect the changes in Status as Shown here.

2 Responses to “Credit Card Default – Final Settlement Steps, How to”

  1. I want to settle me credit card. please tell me how to process and whom to contact?

  2. hi

    i have defaulted on 2 cards HSBC and Barclays due to some financial problem some 2 years back. I would like to settle these accounts now at the earliest as am planning to take a bank loan. Please suggest the right way out to close the matter asap and get my name out from cibil defaulters list

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