Keya – AI Bot – Kotak Mahindra Bank – Consumer Experience Review

Kotak Mahindra Bank the bank for today’s genNext has embraced Digital Banking solutions more than any other bank in India. I had logged on to pay my Credit Card Bill and for some reason the Web Services on their online portal was non-responsive and I got the error message “Server is Down, Please Re-Login after Sometime.”

Before I decided to try again after sometime, “Keya – the AI Bot of Kotak Mahindra Bank” caught my attention and I decided to interact with her. Here is my Conversation and completion of transaction of

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How To Convert Kotak Credit Card Puchases into EMI ?

Kotak Cards Conversion to EMIHave you recently Bought an Expensive Home Furnishing Item like a Leather Sofa Set or an Internet Smart TV on your Kotak Credit Card and worried to Pay the Bill ? Following into the footsteps of Market Leader in Credit Cards, HDFC, everybody is offering an option to convert High Value Purchases into EMI. Here is a Step-By-Step Guide on How to Convert your Kotak Credit Card Purchases into EMIs, the cost of servicing the EMI without negatively impacting your CIBIL Credit Report and Score.

What are the Terms & Conditions for Converting Purchases into EMI on Kotak Cards ?

Secured Credit Cards in India – Great Product to Build Credit History for Students, Housewives etc

Today I’d like to educate our Readers on what a Secured Credit Card means, its availability in India and who can avail the same.

Like any other industry, Credit Cards vertical of the banking industry had a bumpy ride since its off-take in 2005 and subsequent bust in 2008-09. Credit Cards by nature are classified as unsecured loans to consumers. The Issuing Banks Guarantees the Merchant on behalf of the credit card holders and settles with the merchant hoping the consumer will pay his credit card bill. Blame it on negligence or circumstances or willfully, many people defaulted for example ICICI Bank had to drastically re-structure its Credit Card Portfolio. Thus this gave rise to a new stream of credit cards known as Secured Credit Cards.

So what Exactly is a Secured Credit Card ? It is a normal Credit Card in all respects except that it is issued only against a Fixed Deposit with the Bank. For Example, we chose

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