IVR Fraud Advisory – Intouch Concepts / MedCare India

SBI Card FraudsIn the last 2 years we have seen increasing number of Frauds that has happened with SBI Credit Card Consumers. We first alerted our readers about the IVR Credit Card Fraud in Nov-2013 and since then it has only grown as you can read here about SaporDeals and again here on SBI Cards.

Today a reader of our Advisory has written about IVR Fraud by Intouch Concepts / MedCare India operating from New Delhi. He writes as follows,

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How to Dispute Credit Card Issued Without Customer Knowledge ?

ICICI Credit Card FraudA reader of our Advisory Services is seeking help on an issue of Credit Card which was activated but not received by the customer and Bill are sent to him after 4 years. This is what he writes,

I had applied for an ICICI Bank credit card about 4 years ago and have not received it. But I keep receiving the payment notice letters and calls from

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What to Do When Your Credit Card Transaction is Cancelled / Failed ?

Transaction-FailedIndia is a truly Unique Country in its own way. At one end it boasts of having the Second Largest Telecom Subscriber Network and on the other hand Credit Card transactions happening on these Telecommunications network fail quite often for connectivity reasons. Such an instance happened when the Credit Card Authorization was Cancelled / Failed as shown in the receipt to your left. However, the customer has received a SMS on Mobile message that Rs 500 transaction has happened with the outstanding balance indicated. The merchant will then demand you pay in Cash or Re-Do the Credit Card transaction on

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WalletAssist – Protection against Credit / Debit Card Fraud

WalletAssist Card Fraud Protection The Indian Regulator(RBI) is doing its best to prevent Plastic Money Fraud. However, over the decades Plastic money fraudsters have existed and come in a whole new way to rip off our hard earned money. Increased online shopping , the growing acceptance of debit cards combined with the increase in types of frauds and the need for something that helped with the new frauds was the trigger.

OneAssist Consumer Solutions Pvt Ltd, funded by Sequoia Capital and Lightspeed Venture Partners has launched an enhanced product for the assistance and protection market. The New WalletAssist covers all kinds of fraud on debit and credit card . It covers card skimming,

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How A new Credit Card Fraud Using Telephone / IVR is Operating in India ?

Credit Card Frauds in IndiaIt has come to our light that a New Kind of Credit Card Fraud Racket is operating in India using the Telephone and IVR [Interactive Voice Response] mechanism. How is this Credit Card Fraud Ring Operating ? A Reader shared his story with us.

A person called from Delhi from the Number +911204835500 named as Arthi and told that the call is from HDFC Bank Credit Card department. As I am a preferred customer of HDFC bank credit card, I will receive some discount cards with other benefits like cash discounts

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SBI Unwilling to Investigate Fraudulent Withdrawals / Charges on Debit Card

SBI Debit Card FraudEight months ago we alerted you all about the massive Credit Card Fraud that had hit Indian users of Plastic Money. HDFC Bank the Largest Issuer took concrete steps to issue cards with EMV complaint Chips followed by ICICI going ahead and launching the most secured credit card – CodeSecure. However, Nationalized bank SBI has done very little to protect its consumer interests. A reader of this website [65450.1.2013] writes to us as following,

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